I have created a rule to allow ping between to and fro from servers below is the scenario
source zone: A, B, C
Source IP: 1 , 2 , 3
Destination zone: A, B, C
Destination IP: 1, 2, 3
But the rule is not triggering, the traffic is denied due to dafault deny...
can anyboady tell me the whats the reason for this?? and how i can resolve it?
Thanks in advance
Solved! Go to Solution.
As the policy is Top-down, it will match on the rules in order.
You have created the rule to allow Ping, but the question is where is this rule in the policy?
Can you enable logging of your default deny rule (this is not enabled by default).
Can you confirm the zones / IP's when you check the actual drop log ?
are you seeing ICMP ping being dropped or UDP?
the AppID application 'ping' is for ICMP echo requests only. if your host is sending out UDP pings, they will not match
Is the server is located behind the firewall and you are trying to ping from outside ? ( nat and security policy needs to be checked )
If that is not the case then it may also happen the new sessions are getting matched with the old discard sessions.
Most likely as me peers mentioned above either the deny policy is above the allow policy or there the zones and the ips needs to be cross checked once again
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