scheduled reports are not being generated

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L3 Networker

scheduled reports are not being generated

Hello Community!

 

I have an issue with scheduled reports, they are not being generated. I send a "test email" and I receive it, I reboot the Firewall and I receive the scheduled reports for some time but then it fails again. I´m running PAN-OS 7.0.1

 

Did anyone have the same issue?? How can I troubleshoot this issue?? In which file in the tech support file may I see logs related with a scheduled report issue??

 

Many thanks in advance for your answers.

 

Kind Regards,

Marcos.

 

 

Highlighted
L7 Applicator

Re: scheduled reports are not being generated

I'd recommend upgrading to a newer maintenance release like 7.0.6 to ensure there aren't any issues with the software itself

 

next you can try debugging the device-server to try and identify an issue:

 

> debug management-server set report all 
> debug management-server on debug

> tail follow yes mp-log ms.log

(don't forget to un-set debugging after you're done)

 

 

Highlighted
L3 Networker

Re: scheduled reports are not being generated

Hey Reaper! Thanks for your answer.

 

Do you know whether there is no option to change the time at which the scheduled reports run? By default at 2 AM but I don´t know if this can be changed.

 

 

 

 

Highlighted
L7 Applicator

Re: scheduled reports are not being generated

Hi

 

no, the report generation time is hardcoded

Highlighted
L0 Member

Re: scheduled reports are not being generated

We can chnage the sheduled time

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