transfer a URL license?

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Not applicable

transfer a URL license?

Anyone know if one can transfer a URL license from one appliance to another of the same model type without a case? This is not an RMA condition.

thanks,

L4 Transporter

Re: transfer a URL license?

Is the new device a cold spare ?

Not applicable

Re: transfer a URL license?

No. Shut down a site with an HA pair running active licenses. Like to move them to another site with an HA pair without the licenses rather than swap out the hardware.

L4 Transporter

Re: transfer a URL license?

I believe this is not possible. the URL license are bundled to be used on the same unit. We can swap it over if it is an RMA unit. 

L4 Transporter

Re: transfer a URL license?

This type of request should be directed to Sales.  I'm not aware of a specific process to transfer individual licenses between devices, but anything to do with purchasing new licenses for a device is handled by the Sales group.

Like Harsha mentioned, support only has a process for transferring licenses between devices during an RMA.

Highlighted
L1 Bithead

Re: transfer a URL license?

agreed with the comments...

license transfer is only available when doing RMA.

as far as i know, the licenses are tied to the hardware once activated.

please check with sales if it's possible to transfer it to another device.

L6 Presenter

Re: transfer a URL license?

I think it should be an easy task for the sales to transfer the licenses for you.

I mean, how hard can it be for paloalto to run an UPDATE against the sql database holding the license stuff at paloaltos end? :smileysilly:

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