transfer a URL license?

[blarney]

Anyone know if one can transfer a URL license from one appliance to another of the same model type without a case? This is not an RMA condition.

thanks,

[harshanatarajan]

Is the new device a cold spare ?

[blarney]

No. Shut down a site with an HA pair running active licenses. Like to move them to another site with an HA pair without the licenses rather than swap out the hardware.

[harshanatarajan · Accepted solution]

I believe this is not possible. the URL license are bundled to be used on the same unit. We can swap it over if it is an RMA unit. 

[kfindlen]

This type of request should be directed to Sales.  I'm not aware of a specific process to transfer individual licenses between devices, but anything to do with purchasing new licenses for a device is handled by the Sales group.

Like Harsha mentioned, support only has a process for transferring licenses between devices during an RMA.

[IkramBaharum]

agreed with the comments...

license transfer is only available when doing RMA.

as far as i know, the licenses are tied to the hardware once activated.

please check with sales if it's possible to transfer it to another device.

[mikand]

I think it should be an easy task for the sales to transfer the licenses for you.

I mean, how hard can it be for paloalto to run an UPDATE against the sql database holding the license stuff at paloaltos end? :smileysilly: