unable to connect to device after local decive supend while upgrading HA FW

[KotreshaMC]

Hi,

After suspending local device in HA FW, im getting error "cant able to connect to device"...Please help me in this.

[reaper]

Hi

Could you share a screenshot of the error message?

thanks!

[vkalal · Accepted solution]

> Plug a cable directly form you workstation to the management port and see if you are able to get the GUI or SSH access

> If not, try console and see if you get the console access, if you get the access check if all config is still there

> Suspending the devices only brings it out form the HA session

> If all fails try a reboot and see again with the above methods if you are able to get it

Additional info if you can submit:

> Platform and PAN-OS version

> Screenshot of the error

[tsrivastav]

Have you tried rebooting the device ? 

[KotreshaMC]

Thanks for the response,

I just lost the VPN connection, after rebooting device from local intrnet it's started working fine.