Cannot Change or Update Global Protect Server Certificate

Cannot Change or Update Global Protect Server Certificate

0
Created On 09/26/18 13:53 PM - Last Modified 07/19/22 23:11 PM


Symptom


In the image below, the gateway and portal are using the same IP address but different certificates (Server1 and Server2). Because the IP is the same the firewall will continue to use Server2 as the certificate.

globalprotect portal portal configuration tab server 1

globalprotect gateway general tab server 2

Resolution


If the portal's certificate needs to be changed, make sure the gateway is also changed and configured to use the same certificate as the portal.
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