Email Scheduler Does Not Work
16596
Created On 09/26/18 13:53 PM - Last Modified 06/03/23 04:03 AM
Resolution
Issue
- Using telnet to connect to port 25 of the email server from the management interface works.
- From the logs we can see that the Palo Alto Networks firewall connects to the email server, but the connection is closed almost immediately.
- Sending a test email using the test email button results in a failure to generate report error.
Workaround
Verify the email server's 220 response, if it is multiple lines then it needs to be set to a single line instead of multiple lines.
owner: jnguyen