Go to the Assets tab and click the link forVM-Series Auth-Codes
Click the buttonAdd VM-Series Auth-Code
In the pop-up window, enter the VM-series auth code that you purchased from Palo Alto Networks and click the button Agree and Submit (Note that for Software Evaluation, you will have received an email containing the evaluation Auth-Code).
Or use the Auth-Code you received in the Request for Software Evaluation approved email.
Click onDownloadicon to download the VM base image software.
A pop-up window will appear with a list of available VM-Series software images. Select theVM-Series Base Imagefor the type of VM deployment you will be using. Click the download link for the specific base image software version that you need.
Install the software on your chosen VM platform (VMWare ESX, NSX, SDX, KVM, or Hyper-V).
After installation is complete, power on the VM and run the commandshow system infoin the CLI console. Locate the CPUID and UUID in the output and copy each of those ID numbers.
Return to theSupport portal -> Assets -> VM-Series Auth-Codes.
In theVM-Series Auth-Codetable, find the auth code that you download the VM software for, and click on itsRegister VM
In theRegister Virtual Machinepop-up window, enter the UUID and CPUID that you copied from the VM software image.**It is vital that you enter the ID numbers exactly as they are displayed into each field.**
OS Release: Select the software base image version that you downloaded
Virtual Platform: Select the VM platform that the VM image is running on
A new pop-up window will appear showing the new VM serial number. Enter the Location information and clickSubmit
Go toAssets -> Devicesand search for the newly created VM image serial #
Download thePA-VM key fileby clicking the download icon
Go to your VM image WebGUI,Device tab -> Licenses page. ClickManually upload license key.
Browse to the key file and upload it from your computer.
If the upload is successful, you will see a warning about the VM being rebooted.
Go ahead and reboot
After reboot, log in to the VM WebGUI and go back toDevices -> Licenses. The page should now display the VM support license.
If your VM is connected to the Internet, clickRetrieve license keys from license server
If the VM is not connected to the Internet, you will need to download each of the license key files from the support site and then manually upload each file to the VM image.
Once all licenses are downloaded and activated, your Licenses screen should look similar to this.
If you have any trouble during this process, please contact your account Systems Engineer or Palo Alto Networks Support