How to Register and Activate Eval Panorama Software

How to Register and Activate Eval Panorama Software

The following procedure walks you through the steps to license, download, and install the Panorama management software.

STEP 1 | Register the Panorama Serial #

• Log in to the Customer Support Portal (https://support.paloaltonetworks.com) and select Assets > Devices > Register New Device. 

• In the Device Type window, select Register device using Serial Number or Authorization Code and click Next

• To activate the Panorama software, enter the Serial Number you received in the “Request for Software Evaluation Approved” email
  • If the Panorama software will be used offline and not connected to the internet, then click the checkbox "Device will be used Offline:" and enter the additional required info.

• Review the EULA and Support Agreement
• If you Agree, click Agree and Submit.
• After successful registration, your Assets screen should display the newly registered and activated Eval Panorama.

STEP 2 | Download the Panorama software

• In the navigation menu, click Updates > Software Updates 
• Click the Filter By: drop down menu and select Panorama Base Images
• Locate the most recent base image that will be used for your environment and click the corresponding download link

STEP 3 | Install the Panorama software

• For detailed instructions on installing and configuring the Panorama software, go to  PANW Tech Docs: Panorama Admin Guide: Set up the Panorama Virtual Appliance

STEP 4 | Activate the support license on Panorama

• Open a web browser and navigate to the management IP address you set for Panorama
• Login using the factory default credentials of admin/admin for username and password
• On the Dashboard > General Information section, the Serial # field should say “Unknown”

• Go to Panorama > Setup > Management > General Settings. Click the settings wheel.

• In the pop-up window, enter the Evaluation Panorama Serial # that you registered on the support portal. Click OK

• Click Commit at the top right corner and then Commit to Panorama to commit any pending changes.

• Go to Panorama > Support
  • If the Support license is not displayed here, you will need to reboot Panorama for the system to display the license info.

• Go to Panorama > Licenses, click "Retrieve license keys from license server."
  • If your Panorama is being used offline, you will need to download the license keys from the Support Portal on the Assets > Devices screen, then use the link in Panorama named "Manually upload license key".

• Go to Panorama > Dynamic Updates to download the latest Apps & Threats, WildFire, and Antivirus content updates

• Go to Panorama > Software to download the latest software version if needed

STEP 5 | Complete the Panorama software configuration