Managed Firewall Appears as Out of Sync with Panorama 5.x

Managed Firewall Appears as Out of Sync with Panorama 5.x

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Created On 09/26/18 13:50 PM - Last Modified 11/15/19 20:29 PM


Symptom


When a new firewall is deployed under Panorama 5.x, the device shows as connected under the Managed Devices tab. However, it appears as "out of sync" under Panorama for Shared Policy and Templates.

Device shows out of sync under Panorama for Shared Policy and Templates.


Resolution


In order for a managed firewall to be in sync with Panorama, it must be added to a device group and under a template.

  1. The firewall can be added to an existing newly created device group. Commit these changes on Panorama first, then commit under the device group section.
firewall can be added to an existing newly created device group
 
Commit these changes on Panorama first, then commit under the device group section
  1. Add the firewall under an existing or newly created template. Commit the changes first on Panorama, then commit changes on the templates section.
Add the firewall under an existing or newly created template

Commit the changes first on Panorama, then commit changes on the templates section
  1. After the commits, the added managed firewall should be in sync.
the added managed firewall should be in sync.


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    https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000Clt6CAC&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail

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