Troubleshoot importing certificate in PA M-100

by skumar1 on ‎02-06-2015 04:18 AM - edited on ‎08-17-2016 03:24 PM by (1,319 Views)


Importing the certificate in PA M-100 is not importing and not giving any error.



Create a certificate in PA or use the certificate third party signed Certificate.
In our case I am using a certificate "PA Worldclass Cert" generated and singed by PA self signed certificate.



Export the certificate from Firewall and import it in PA M-100.


Status will show as uploading, but it does nothing and it stays on the same screen.



Open a debug session for web Gui by using the management ip address like


Disable the option Minimize Javascript and enable the option Debug.

Select the button Clear debug.


Now import the certificate again and select the button refresh in web gui debug page


In this case the error says certificate name is invalid (keypair --> name 'cert_PA Worldclass Cert.p12' is invalid)

 Which means the certificate name contains a space and M-100 is not accepting it with the space in the name.



If you remove the space in certificate name and reimport it, M-100 will accept it and will be imported sucessfully.


owner: skumar1

Ignite 2018, Amsterdam, Netherlands
Ask Questions Get Answers Join the Live Community