URL category shows 'any' for browsing and won't hit expected security rule

URL category shows 'any' for browsing and won't hit expected security rule

34066
Created On 09/26/18 13:54 PM - Last Modified 01/09/20 23:08 PM


Symptom


The URL category shows 'any' for internet browsing and won't hit an expected security rule.



Environment


  • Any PAN-OS.
  • Palo Alto Firewall.
  • URL Filtering configured.


Resolution


Application switch causes the issue which can be explained in the sample session detail output as below:

> show session id 1005336
  Session         1005xxx
        c2s flow:
                source:      aa.aa.aa.aa [TC-NET]
                dst:         bb.bb.bb.bb
                proto:       6
                sport:       49609           dport:      80
                state:       INIT            type:       FLOW

        s2c flow:
                source:      bb.bb.bb.bb [TC-NET]
                dst:         aa.aa.aa.aa
                proto:       6
                sport:       80              dport:      49609
                state:       INIT            type:       FLOW

        start time                    : Tue Dec  2 xx:xx:xx xxxx
        timeout                       : 30 sec
        total byte count(c2s)         : 508
        total byte count(s2c)         : 5738
        layer7 packet count(c2s)      : 5
        layer7 packet count(s2c)      : 5
        vsys                          : vsys1
        application                   : teamviewer-base
        rule                          : allow_all
        layer7 processing             : enabled
        URL filtering enabled         : True
        URL category                  : any
        captive portal session        : False
        ingress interface             : ethernet1/xx
        egress interface              : ethernet1/xx
        session QoS rule              : N/A (class 4)
        session tracker stage l7proc  : ctd stop proc

 

URL category shows 'any' and 'session tracker stage l7proc' shows 'ctd stop proc'.

This is because the application turns into another app rather than web-browsing already, which is using TCP/80.

In the above example the application is detected as teamviewer. As this app has its own decoder, it is not considered to be a web-browsing app anymore.

PAN only do the URL-Filtering in http decode for sure but it is not always for specific application decode.

Similar to the "teamviewer-base" app returning URL category as  "any", "facebook-base" returns "social-networking". The app detection/URL category detection depends on application decode setting and it is hard-coded.  Customers cannot change the behavior.

Please do not control the web app by url category profile. Specifying application in the security rule will work for application management.



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