Office 365 returning 0 indicators

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Please sign in to see details of an important advisory in our Customer Advisories area.

Office 365 returning 0 indicators

L0 Member

I just noticed my Office 365 indicators are reporting zero for all Office 365.  I originally installed 0.9.46 and it had been working great for a few months.  After I noticed this I figured it had something to do with MS change from xml to json.  My Palo Alto firewalls point to October 11th as the last time they saw a valid EDL.  I upgraded Minemeld to 0.9.50 and still have the same issue.  The builtin dsheild and spamhaus are still working.  The only thing I added to the base install were the Office 365 components.

 

Any help or suggestions would be great.

1 accepted solution

Accepted Solutions

L5 Sessionator

Hi @Josephmitchell,

 

with the new MineMeld version (0.9.50) new nodes were delivered. You must replace the old configuration with the new one (follow instructions at https://live.paloaltonetworks.com/t5/MineMeld-Articles/How-to-Safely-Enable-access-to-Office-365-usi...)

View solution in original post

3 REPLIES 3

L5 Sessionator

Hi @Josephmitchell,

 

with the new MineMeld version (0.9.50) new nodes were delivered. You must replace the old configuration with the new one (follow instructions at https://live.paloaltonetworks.com/t5/MineMeld-Articles/How-to-Safely-Enable-access-to-Office-365-usi...)

Thanks for that input ... that seems to have resolved my situation.  Now I need to go back to my PAs and change the URL they are checking!

Hi @Josephmitchell,

you can also connect the Miners to the old O365 Processors. This way the EDL URLs will stay the same. 

  • 1 accepted solution
  • 4311 Views
  • 3 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!