Connecting on-premise Panorama 8.1.9-h4 with Prisma Access Cloud_Service 1.4 plugin by following the doc (https://docs.paloaltonetworks.com/prisma/prisma-access/prisma-access-panorama-admin/license-prisma-a...) Step 5 of (6)
Generated One Time Password via CSP with Super User.
And pasted in Panorama > Cloud Services > Configuration > Verify
Message show - Verify Account - Cannot read property 'msg' of undefined)
And Server Not Responding - The server is not responding. Please wait and try your operation again later.
Could someone suggest or help?
was this solved? it not please attempt the following steps
From Panorama to Internet any service allowed.
Deleted licenses and confirmed no Cloud or Logging licenses
> delete license key <tab>
> request plugins cloud_services panorama-certificate delete
> request license fetch
Server error : Failed to fetch licenses. Failed to get license info. Please try again later.
It appears to be a connectivity issue; we see the error when the firewall cannot connect to the update server.
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