Why am I not receiving alerts?

L2 Linker

Why am I not receiving alerts?

L4 Transporter

Re: Why am I not receiving alerts?

There are a number of reasons why you may not see any alerts after onboardin an account.  The most common root cause is that the Cloud Account was not added into an Account Group, or that Account Group is not configured in any Alert Rules.  Check these first:

1. Make sure your Cloud Account is in an Account Group

2. Check your Alert Ruleds, make sure the Account Group is configured in at least one Alert Rule.


If this is a new tenant, I recommend adding the Cloud Account into "Default Account Group".  Alert should generate if you do that.


For more info, please check https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000CmVWCA0

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