Support Portal User Documents

The Palo Alto Networks Support Portal houses all of the resources you need in a single location, giving you easier support case navigation and faster, easier access to the support answers you need.

The Support Portal offers information to help you manage your account, assets, and groups, as well as help you get the most from Palo Alto Networks products.

Here are some documents covering how to use the latest features of the Support Portal:

• How to Manage Your Support Case Within the Customer Support Portal
• Best Practice Assessments (BPA) to Increase Network Security
• How to Create a Technical Support Case from the the Customer Support Portal
• Looking for help with your Live Community account? Get help from the Live Community
• Having issues with your Support or Cloud services account? Login Assistance for the Customer Support and Cloud Services Portals.
• Need information about Support Offerings or SLAs?
• How to Create an Admin Case from the Customer Support Portal

Support Portal FAQs