11-06-2018 03:47 PM - edited 11-06-2018 03:48 PM
im trying to allow hotmail. i have created a policy to allow hotmail. when going to the web site "mail.live.com" action is "allowed" however the session is ended because "threat" i cant quite find why and/or where hotmail application is being catagorized as a threat. any help? thanks
Solved! Go to Solution.
11-08-2018 11:46 AM
Click on the paper and magnifying glass icon on the far left of the lost. It'll bring up more details and there you should be able to see in the middel as to what it found and why it was blocked.
Hope that helps.
11-09-2018 08:52 AM
we were able to resolve the issue. turns out the USER ID was coming across with only part of the domain name and the policy was set for the full domain name. There for, my traffic was never meeting the criteria for the policy and fell into the explicit deny.
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