User and group information must be directly integrated into the technology platforms that secure modern organizations. Knowing who is using the applications on your network, and who may have transmitted a threat or is transferring files, strengthens security policies and reduces incident response times. User-ID, a standard feature on Palo Alto Networks next-generation firewalls, enables you to leverage user information stored in a wide range of repositories.

User-ID Resources

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User-ID Information User-ID Info User-ID Information

Discover the numerous benefits of User-ID for your network environment. Learn more

User-ID Technical Documentation User-ID Technical Documentation User-ID Documentation

Read how to configure and utilize User-ID to enhance your network security. Learn more


User-ID Discussions

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Author Topic Views Replies
Jan 4, 2019 9:26:17 AM

Loosing USER-ID

Our AD based USER-ID seems to keep loosing the IP/USER  association. We only have a few rules which work some of the time and then fail with...

33 4
Sep 6, 2018 4:58:23 PM

User ID Agent

Where the userid agent save log file ? We want to start audit when User ID update task failed on PAIs there a possibility to move the logs o...

73 3
Dec 10, 2018 5:19:45 AM

PAN-OS 8.1 User-ID problems

Hi there,I have some problems with a user-id installation on PAN-OS 8.1.4, scenario:1) Windows AD Domain Forest, with around 6/7 domains2) I'm only in...

82 2
Oct 12, 2017 7:30:21 PM

Incorrect User-ID

Hello, We are using User-ID Agent. A number of Source Users are reported as “sophosupdate”. It is not picking up the correct user.The expect...

148 5
Dec 21, 2017 8:34:53 AM


When enabling user-id where does it check against to get the information to identify  the users? I have it turned on for serveral zones and it on...

148 42