User and group information must be directly integrated into the technology platforms that secure modern organizations. Knowing who is using the applications on your network, and who may have transmitted a threat or is transferring files, strengthens security policies and reduces incident response times. User-ID, a standard feature on Palo Alto Networks next-generation firewalls, enables you to leverage user information stored in a wide range of repositories.

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Read how to configure and utilize User-ID to enhance your network security. Learn more


User-ID Discussions

Have questions about User-ID? Join the Live Community to post your questions and get answers.
Author Topic Views Replies
Oct 12, 2017 7:30:21 PM

Incorrect User-ID

Hello, We are using User-ID Agent. A number of Source Users are reported as “sophosupdate”. It is not picking up the correct user.The expect...

86 5
Nov 30, 2017 2:07:54 PM

Query on User-ID Agent

Hello, The issue we are currently facing is we have reached the maximum amount of items 50 in the PA user id agent software and currently ha...

51 3
Dec 21, 2017 8:34:53 AM


When enabling user-id where does it check against to get the information to identify  the users? I have it turned on for serveral zones and it on...

124 42
Jul 5, 2017 6:18:40 PM

Confused About User-ID and User Mapping

Regarding the User-ID Agent (Active Directory) feature of the firewall, I’m confused as to the difference and need for either the User Mapping and/or ...

187 4
Oct 4, 2017 6:32:58 AM

User-ID for Non-AD Operating Systems?

I'm curious what others out there are doing for user identification for systems that don't integrate with AD? My understanding for Mac OSX was th...

81 4

User-ID Articles

Latest Articles

Getting Started: User-ID

7 likes 5 comments 96056 views Dec 15, 2015 2:43:15 PM by in Featured Articles

What more can my firewall do? Identify users!   Let's take a closer look at the options available to identify users by their username and what can be done with that information. We'll go over the configuration of the User-ID ...

User-ID resource list

8 likes 8 comments 32340 views Jan 5, 2016 2:41:18 PM by in Management Articles

Overview   The following table provides a list of valuable resources on configuring and troubleshooting User-ID:   TITLE DESCRIPTION TYPE BASIC     Agentless User-ID agent Configuration Video User-ID a...

All about User-id domain map

1 likes 10583 views Apr 17, 2017 2:33:57 PM by in Configuration Articles

Pre-requisites  You should have a working knowledge of:   Active Directory   User-id feature on the Palo Alto Networks firewall   Components Used The information in this document is based on these software and ...

User-ID best practices

3 likes 46287 views Jan 18, 2014 11:24:00 AM by in Configuration Articles

Overview This document describes the two primary functions of User-ID: Enumeration of users and their associated group membership Mapping those users to their current IP addresses   Configuration tips and best practices are...

User-ID Nested User Groups

4 comments 7371 views Dec 23, 2014 3:57:37 PM by in Management Articles

Overview When using nested groups the firewall will be able to return all users within the group, along with users within the nested group. For example, the top_level_group contains two nested groups: nested_group_1, and nested_gr...