User and group information must be directly integrated into the technology platforms that secure modern organizations. Knowing who is using the applications on your network, and who may have transmitted a threat or is transferring files, strengthens security policies and reduces incident response times. User-ID, a standard feature on Palo Alto Networks next-generation firewalls, enables you to leverage user information stored in a wide range of repositories.

User-ID Resources

Palo Alto Networks Delivers

User-ID Information User-ID Info User-ID Information

Discover the numerous benefits of User-ID for your network environment. Learn more

User-ID Technical Documentation User-ID Technical Documentation User-ID Documentation

Read how to configure and utilize User-ID to enhance your network security. Learn more


User-ID Discussions

Have questions about User-ID? Join the Live Community to post your questions and get answers.
Author Topic Views Replies


Hello all,currently, we are facing with a strange issue related to user agent. Scenario is that, once the user login to his/her laptop then tries to s...

285 6

Loosing USER-ID

Our AD based USER-ID seems to keep loosing the IP/USER  association. We only have a few rules which work some of the time and then fail with...

183 4

User-ID Agent on MS Server 2019

Does anyone know if Server 2019 is officially supported, for running the User-ID agent yet? Also, any reason i shouldn't run version 9.0 if my fi...

210 2

User-ID Proof Of Concept - With Proxy

Good afternoon Team, Pardon my stupidity here. I'm running a PoC at the minute and customer is keen on the User-ID aspect. However, the have most...

171 2

Update Path for User ID Agent

I need to update our User ID Agent from 7.0.0-23  to 8.1.7-5 or 9.0.1-5.  Do I need to follow an upgrade path or can I just go directly to t...

275 5