We were trying to setup a Palo Alto VM-Series Next-Generation Firewall (Bundle 2 PAYG) in the new Azure tenant but we received the following error message:
This is a new tenency. Is there something you can help?
Solved! Go to Solution.
Since you mention this is a new tenency, you may still be in the new/free subscription which typically does not allow Pay as you go. Bundle1 and Bundle2 are PayGo licenses. You will need to have a Pay-As-You-Go subscription on the Azure side to use the Bundles.
I have checked with the team. The tenancy is not in free or trial mode. So that does not seems to be an issue.
In that case, I would suggest opening a support case with the Microsoft Azure Team. That error is a Marketplace error not specific to Palo Alto Networks. Your account is not allowing you to purchase PayGo licensed instances.
Can anyone confirm if its true that Palo PAYG is not support with Azure CSP?
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the Live Community as a whole!
The Live Community thanks you for your participation!