Please help me out in entering maint mode or factory reset VM PAs. Is there any KB article or I am missing a point that it can be simply be terminated on AWS/ Azure instance ?
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You can try to use the SSH into maintenance mode method that is posted on our Live community
Other than that method we currently don't have a console access method in the Public Cloud
I have a PA-220 firewall and while connected to putty and console port tried to access the maint by pressing M and pressing space and none worked the unit keep taking me to the login screen of the old company that lost the contract for this new company and the new company kept me as IT manager. Any other suggestion to reset this unit to factory default and start over so I can use it?
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