Registered an AWS PA VM, but it is not showing up under Asset tab in support portal

Reply
L0 Member

Registered an AWS PA VM, but it is not showing up under Asset tab in support portal

Hi,

 

I registered an AWS PaloAlto VM, but it is not shwoing up under Asset tab. At the time of registration I am getting "device has been registered sucessfully" message. Tried it few times. I can not even open a TAC case as I do not have any registered device.

 

Regards,

 

L0 Member

Re: Registered an AWS PA VM, but it is not showing up under Asset tab in support portal

Got it resolved by calling support. Support guy did it on behalf of me.

 

Thanks,

 

Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the Live Community as a whole!

The Live Community thanks you for your participation!