VM-100 NFR license can not be applied to Azure PA-VM

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L1 Bithead

VM-100 NFR license can not be applied to Azure PA-VM

Hi All,

 

I creat a all new PA-VM on Azure with BYOL, after creat it, I use it's cpu-id and uuid to register a VM-100 NFR on our support portal and activaive licenses successfully.

 

However when I try to click "Retrieve license keys from license server" on Azure PA-VM, I got error message "Failed to install licenses. Model incompatible: feature model is VM300 while the device model is PRA".

 

I try to download license keys from our VM-100 NFR on support portal and then upload them into Azure PA-VM manually, and it works. after that I click "Retrieve license keys from license server" link again, but got same results.

 

I also try to reboot Azue PA-VM but the same result.

 

Anyone knowns why the error message occured, or if VM-100 NFR license can not be applied to Azure PA-VM ?

 

Regards,

Joy Liu

 

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L1 Bithead

Re: VM-100 NFR license can not be applied to Azure PA-VM

support portal VM-100-NFR.pngAzure PA_VM.png

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