False positive: Win32.WGeneric.xlukg

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Please sign in to see details of an important advisory in our Customer Advisories area.

False positive: Win32.WGeneric.xlukg

L1 Bithead

I am trying to download a BLheli32 suite and both AV and wildfire are suggesting that install-filter.exe within the archive contains Win32.WGeneric.xlukg

Virustotal returns no threat, and other users are suggesting this is a false positive
payload is : BLHeliSuite32_32608.zip
at:
https://drive.google.com/drive/folders/1Y1bUMnRRolmMD_lezL0FYd3aMBrNzCig

Please can you validate ?

1 accepted solution

Accepted Solutions

If you are a Palo Alto customer please open a ticket from your customer portal.

You can open a false positve ticket, and a threat specialist will handle your ticket as soon as possible.

We are unable to help customers from this venue, as much of the information you have available should not be shared in a public forum.

View solution in original post

3 REPLIES 3

L5 Sessionator

We are unable to download files. Can you please supply the sha256 hash of the file in question?

The threat log is refers to 

 

If you are a Palo Alto customer please open a ticket from your customer portal.

You can open a false positve ticket, and a threat specialist will handle your ticket as soon as possible.

We are unable to help customers from this venue, as much of the information you have available should not be shared in a public forum.

  • 1 accepted solution
  • 5287 Views
  • 3 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!