Best Palo Alto Networks Support,
Whitelist Request False/Positive Detection on Virus Total, this is a new version of our previous submitted file. https://www.virustotal.com/gui/file/8c5a80982900b865fa019b80ff4d4188e9c006261eb9da875b83457ba7320a99...
The New Submission:
File Hash: SHA-256 | 300aad354d009363cfe9487edc90d71e01fa761b6743f7371501b38cdabdb34e
Link to New Virus Total Report for the file: https://www.virustotal.com/gui/file/300aad354d009363cfe9487edc90d71e01fa761b6743f7371501b38cdabdb34e...
Current Virus Total Verdict: 10/68
Detection name: Palo Alto Networks | Generic.ml
About & Info:
1. Source website: https://www.dimensionbots.com/
Download link file: https://mega.nz/#!OexX1KCC!_VXUWCDxsf6oVnunL3i0iO-uh9pNq05dTHFILzyztJ0
(If it is not possible to download the file, could you send a secure submission link where I can upload the file?)
Description Executable: We are using the .exe as an updater and runner of our Java code:
(We cant provide more info here its private, we already try to send a email with information but we it looks like they only accept emails from employers and not from other people.)
Best Regards
- D.D. Davidse
Solved! Go to Solution.
@dparris Could you help us out?
I have submitted this file for manual review.
This file is no longer listed as malicious by Palo Alto
Best @dparris ,
Thank you for the fast reply,
On behalf of me and my companion, we want to thank you for handling this case quickly, we hope that other antivirus companies will take an example from Palo Alto Networks! perfect!
Best Regards
Danny Davidse.
You are most welcome.
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the Live Community as a whole!
The Live Community thanks you for your participation!