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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

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VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum.

 

This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious

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brcook by • L2 Linker
  • 8326 Views
  • 0 replies
  • 4 Likes

False positive reported

File Hash: 8570aef72396351e7e526cec0913259329047cec45d440ab5b75c548bce6d1b8

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/8570aef72396351e7e526cec0913259329047cec45d440ab5b75c548bce6d1b8

Current VirustTotal Verdict: Gene

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ranf12 by • L0 Member
  • 4320 Views
  • 4 replies
  • 0 Likes

False positive detection (Generic.ml)

File Hash: 26eafe88472e5fef31a60f0c943742e97309d618d11e046eed3e52717cd39111

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/7568d971ea4e9662a120ce29b5d90eee9fd38b56852368c1c20f59a287567ef5?nocache=1

Current VirustTotal Ver

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False positive virustotal new

I'm not an antivirus client, send for a new analysis. Thank you.

False positive virustotal:

 

File Hash: cc21b7adf6ad6107d4e54003a24ad443eac3233f90a8481441e98ab6cb014ac8

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/cc

...

False positive virustotal:

File Hash: 26eafe88472e5fef31a60f0c943742e97309d618d11e046eed3e52717cd39111

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/26eafe88472e5fef31a60f0c943742e97309d618d11e046eed3e52717cd39111/detection

Current VirustTotal Ver

...

False positive virustotal new2

I'm not an antivirus client, send for a new analysis. Thank you.

False positive virustotal:

 

File Hash: 738029a4f974128180fa2cd239e873b01e456e8bf53bfdbf34b8ba8b57897be4

Link to Virustotal report for the file:  https://www.virustotal.com/gui/file

...

False positive detection (Generic.ml)

File Hash: 26eafe88472e5fef31a60f0c943742e97309d618d11e046eed3e52717cd39111

Link to Virustotal report for the file:https://www.virustotal.com/gui/file/26eafe88472e5fef31a60f0c943742e97309d618d11e046eed3e52717cd39111?nocache=1

Current VirustTotal Verd

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VirusTotal flase positive incorrect detection

 

Please whitelist our internal tool software.

 

Name: madbas.exe

 

Detection name: generic.ml

 

SHA256:  cc526c14bbacc1fb9f4dcb10ef837a606a231cb9a437cb32a71ea1007a9e620b

 

VirusTotal link:

https://www.virustotal.com/gui/file/cc526c14bbacc1fb9f4dcb

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mike1313 by • L0 Member
  • 1030 Views
  • 1 replies
  • 0 Likes

Generic.ml

 

Please whitelist our software.

 

Name:  AirMyPC.exe

 

Detection name: generic.ml

 

SHA256: 9c0850790ca9afb7c5659f633caaebf777eb8bb29f5346901da962d871205422

 

VirusTotal link:

https://www.virustotal.com/gui/file/9c0850790ca9afb7c5659f633caaebf
...

beniam by • L2 Linker
  • 1186 Views
  • 3 replies
  • 0 Likes

Resolved! False positive virustotal

False positive virustotal:

 

File Hash: 2c4d8b48344ae221e349e525ac16eb364ffb5ab8deae80c7caa28dd5967cabdb

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/2c4d8b48344ae221e349e525ac16eb364ffb5ab8deae80c7caa28dd5967cabdb

Cur

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Virustotal False positive:

Please investigate and whitelist the product: CCBoot Cloud

Official website: https://www.ccboot.com/

Detection name: Generic.ml

The sample is in a password protected zip file

The password for the attachment is infected

 

Resolved! Medlexo False positive in v9.7 update

Dear PaloAlto,
I updated the app on 31/Jan for fixing converting gif to mp4 bug
Your detection engine is flagging my app as detected.
My website is https://medlexo.is-an.app/

 

32bit: https://www.virustotal.com/gui/file/88a6121ac43af9a64f99d22ee37ad8f02

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ericsia by • L2 Linker
  • 2315 Views
  • 4 replies
  • 0 Likes

VirusTotal False Positive

The sample is in a password protected zip file

The password for the attachment is infected

Please investigate and whitelist the product “CCBootCloud”.

Official website: “https://www.ccboot.com/”

https://www.virustotal.com/gui/file/26eafe88472e5fef31a

...

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