- last edited on by
crasmussen
Ask the LIVEcommunity team your questions today, June 15, through June 24! This special Ask Me Anything (AMA) event has no set topic; instead, it’s an open stage for LIVEcommunity members, customers, and even Palo Alto Networks employees to learn more about how LIVEcommunity functions and the team members who make it possible.
Ask questions from Tuesday, June 15 to Thursday, June 24, 2021.
Come back on June 23 at 8 a.m. through June 24 at 5 p.m. PDT to join the event as our experts answer your questions!
To participate in this event, please use the Reply button below to ask your questions.
Please be sure to click Like if a post is helpful to you and to "Accept as Solution" to let everyone know that the answer to your question hits the mark!
Want to learn more details about the event? Check out this article.
@OtakarKlier wrote:
How can I be alerted to new posts in areas that interest me?
Great question. In order to be notified about a new post in an area that interests you, you have to subscribe to that area.
Here's how to subscribe to a piece of content:
For even more info about subscribing, please check out the FAQ - Subscriptions here:
https://live.paloaltonetworks.com/t5/help/faqpage/title/subscriptions
@BPry wrote:
3: Is there a feature available within the community that you don't think is used as much as it should be, or that members maybe don't realize exists?
One feature that does not seem to get enough use would happen to be the “Accept as Solution” option.
An Accepted Solution is a way for you to choose the answer that best answers a question that you've posted. When you accept a solution, both the question and the solution get special icons and links that take you directly from the question to the answer.
An Accepted Solutions icon also appears on boards and in search results so you can see which messages have solutions.
You can mark a solution as accepted only for questions that you've posted (you started the thread). LIVEcommunity moderators can also mark one of the replies to a message as an accepted solution.
@Sec101 wrote:
Why does the "send message" button not work in this live community forum? As in, I am unable to direct message a person listed in a post.
This is a great question. The new Messaging option is NEW to the LIVEcommunity, but the problem is that both the sender and receiver need to enable this option in order to send messages, as it is NOT enabled by default.
To enable this option, please go into your UserID > My Settings
And inside there go to Preferences > Private Messenger
And then be sure to enable “Turn on private messages” and then Save.
For even more information about using Private Messenger, please see the Private Messaging section of the FAQ page here:
@justjoe13 wrote:
Can you share the best way to do a search in LIVEcommunity to find what I am looking for?
Thanks for the question, my answer is going to be brief, as there are many ways to search through the LIVEcommunity, but I will say that start with the top search window, which allows you to search and see search results through the entire LIVEcommunity, TechDocs and KB.
If you are in a specific area, you can search just that area for information using the drop down option to select:
For even more information on searching in the LIVEcommunity,(where we cover suggested and filtering results)please see the Search section of the FAQ page here:
https://live.paloaltonetworks.com/t5/help/faqpage/title/search
@reaper wrote:
Are there plans for more statistics/gamification? I'd like to see leaderboard per quarter/year/all time and maybe some new ranks 🙂 (prestige mode?)
Hi there!
As part of the recent community updates, the leaderboard area is now more prominent across LIVEcommunity. For example, on the homepage you can see Top Solution Authors, Top Liked Authors and Top Contributors. You can select “view all” to see an expanded leaderboard view with time ranges.
And yes! We do have plans to revamp and update ranking and badges across the community. Thanks for asking and stay tuned!
