06-15-2021 01:38 PM - last edited on 07-29-2021 03:36 PM by crasmussen
Ask the LIVEcommunity team your questions today, June 15, through June 24! This special Ask Me Anything (AMA) event has no set topic; instead, it’s an open stage for LIVEcommunity members, customers, and even Palo Alto Networks employees to learn more about how LIVEcommunity functions and the team members who make it possible.
Ask questions from Tuesday, June 15 to Thursday, June 24, 2021.
Come back on June 23 at 8 a.m. through June 24 at 5 p.m. PDT to join the event as our experts answer your questions!
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06-25-2021 05:57 PM
Will ther be some more cortex capture the flag events in the future?
Yes- take a look at the events listed here: https://events.paloaltonetworks.com/
The next Cortex XDR Capture the Flag event is scheduled for
Friday 2nd July
06-28-2021 04:05 PM
Even if the community maybe does not contain "highly confidential" data, wouldn't it be good to use 2FA for the log in or let the users choose if they want it or not?
Thanks for the recommendation. We really appreciate ideas from our members to help improve LIVEcommunity. Keep them coming!
06-29-2021 09:06 AM
When calling support and waiting on someone to pick up the phone, there is alwas the question if you already checked out the live community. While I also know support uses this community sometimes (as they once sent me a link to a post I wroty by myself) there probably are ressources that support uses (troubleshooting guides, informations about current issues and maybe even workarounds), so wouldn't it make sense to share a lot more of these informations here in the community (at least if I am right and they do exist) to reduce support calls one one side and help the customers even faster as they may be able to solve their issues without help from support?
Thanks for the comments, We do want the LIVEcommunity to be the FIRST place that people start looking when they need help or when they have a question. We are constantly adding more content and information to the LIVEcommunity via Blogs, Articles, Videos, and our YouTube. But we also have Techdocs and our huge KnowledgeBase that is accessible whenever you search from the Main LIVEcommunity page: HTTPS://live.paloaltonetworks.com
I do appreciate the request, and we will do what we can in the future to add more documentation to help everyone.
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