(Ended) Join the Discussion: LIVEcommunity Roundtable

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(Ended) Join the Discussion: LIVEcommunity Roundtable

Community Team Member

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Ask the LIVEcommunity team your questions today, June 15, through June 24! This special Ask Me Anything (AMA) event has no set topic; instead, it’s an open stage for LIVEcommunity members, customers, and even Palo Alto Networks employees to learn more about how LIVEcommunity functions and the team members who make it possible. 

 

Ask questions from Tuesday, June 15 to Thursday, June 24, 2021. 

 

Come back on June 23 at 8 a.m. through June 24 at 5 p.m. PDT  to join the event as our experts answer your questions!  

 

To participate in this event, please use the Reply button below to ask your questions.

 

Please be sure to click Like if a post is helpful to you and to "Accept as Solution" to let everyone know that the answer to your question hits the mark!

 

Want to learn more details about the event? Check out this article.

52 REPLIES 52

Community Team Member

@vsys_remo wrote:

Will ther be some more cortex capture the flag events in the future?


Yes- take a look at the events listed here: https://events.paloaltonetworks.com/

The next Cortex XDR Capture the Flag event is scheduled for 

Friday 2nd July 

10:30AM–12:00PM CEST

Crasmussen - LIVEcommunity | Engagement Manager 
Remember to click LIKE if a post is helpful to you | Stay Engaged!

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Community Team Member

@vsys_remo wrote:

Even if the community maybe does not contain "highly confidential" data, wouldn't it be good to use 2FA for the log in or let the users choose if they want it or not?


Thanks for the recommendation. We really appreciate ideas from our members to help improve LIVEcommunity. Keep them coming!

Crasmussen - LIVEcommunity | Engagement Manager 
Remember to click LIKE if a post is helpful to you | Stay Engaged!

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Community Team Member

@vsys_remo wrote:

When calling support and waiting on someone to pick up the phone, there is alwas the question if you already checked out the live community. While I also know support uses this community sometimes (as they once sent me a link to a post I wroty by myself) there probably are ressources that support uses (troubleshooting guides, informations about current issues and maybe even workarounds), so wouldn't it make sense to share a lot more of these informations here in the community (at least if I am right and they do exist) to reduce support calls one one side and help the customers even faster as they may be able to solve their issues without help from support?


Thanks for the comments, We do want the LIVEcommunity to be the FIRST place that people start looking when they need help or when they have a question. We are constantly adding more content and information to the LIVEcommunity via Blogs, Articles, Videos, and our YouTube. But we also have Techdocs and our huge KnowledgeBase that is accessible whenever you search from the Main LIVEcommunity page: HTTPS://live.paloaltonetworks.com

I do appreciate the request, and we will do what we can in the future to add more documentation to help everyone.

LIVEcommunity team member
Stay Secure,
Joe
Don't forget to Like items if a post is helpful to you!

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