- Get Started
- News & Events
- Collaboration
- Education Services
- Technologies
- Next-Generation Firewall
- GlobalProtect
- Threat Prevention Services
- Endpoint Protection
- SSL Decryption
- 5G
- IoT Security
- Prisma SD-WAN
Network Security
- Prisma Access
- Prisma SaaS
- Prisma Cloud
- CN-Series
- VM-Series:
- Alibaba
- AWS
- GCP
- Azure
Cloud Security
- Cortex XDR
- Cortex XSOAR
- Cortex Data Lake
Security Operations
- Resources
- COVID-19 Response Center
- LIVEcommunity
- ›
- Collaboration
- ›
- Discussions
- ›
- Automation/API Discussions
- ›
- correct method for requesting Application updates
correct method for requesting Application updates
Changes to the LIVEcommunity experience are coming soon... Here's what you need to know.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Printer Friendly Page
- Mark as New
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report This Content
correct method for requesting Application updates
Hi there,
So far, I haven't been able to find the correct method to submit packet captures to Palo Alto Networks for unknown applications. In my case, I'd like to post some captures for updates to the Bloomberg Professional software, but the email address for pro services doesn't accept inbound email from my address. Any pointers?
- Mark as New
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report This Content
Right now, your best bet for this is reaching out to your SE and having that person work with the App-id Team to prioritize the application and data that can be gathered.
Until the App-id request form has an overhaul this is the best route for prioritizing important App-ids.
Show your appreciation!
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!
