So far, I haven't been able to find the correct method to submit packet captures to Palo Alto Networks for unknown applications. In my case, I'd like to post some captures for updates to the Bloomberg Professional software, but the email address for pro services doesn't accept inbound email from my address. Any pointers?
Right now, your best bet for this is reaching out to your SE and having that person work with the App-id Team to prioritize the application and data that can be gathered.
Until the App-id request form has an overhaul this is the best route for prioritizing important App-ids.
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