Retrieve the IP Addresses for Prisma Access
Showing results for 
Search instead for 
Did you mean: 
Community Team Member


 With this blog I would like to highlight how to retrieve the IP addresses for Prisma Access.


As always, those of us on the LIVEcommunity team strive to share information that will be useful to you, whether at the beginning of your journey with Palo Alto Networks or even as a long-time veteran user. Hopefully today's blog will provide you with Prisma Access knowledge that, while it may not be new to you, educates or refreshes your existing know-how. Let's jump in!


If you are manually adding the IP addresses of your Prisma Access infrastructure to an allow list in your network, or if you are using an automation script to enforce IP-based restrictions to limit inbound access to enterprise applications, you should understand what these addresses do and why you need to allow them, as well as the tasks you perform to retrieve them.
While you do not perform these tasks until after you complete your Prisma Access configuration, it is useful to understand these concepts in advance, so you understand what to do after your deployment is complete.


  • Mobile User Deployment: with Prisma Access for mobile users, the infrastructure is deployed for you and scales based on the number of active users and their locations
  • Remote Network Deployment: as you business scales and your office locations become geographically distributed, Prisma Access for networks allows you to speedily onboard your remote network locations and deliver best-in-breed security for your users.
  • Clean Pipe Deployment: To allow organizations that manage the IT infrastructure of other organizations, such as service providers, MSSPs, or Telcos, to quickly and easily protect outbound internet traffic for their tenants, Palo Alto Networks provides Prisma Access for Clean Pipe.

Find out about the type of IP addresses each of the deployment type uses.

Follow the step by step instructions to retrieve the IP addresses the Prisma Access uses in its infrastructure: step by step instructions on how to run the API script. Or build upon the many API command examples !


Note: In order to retrieve loopback IP addresses, use the legacy API command instead

Prisma Access uses gateway and portal IP addresses in mobile user deployments. These IP addresses are known collectively as egress IP addresses. If you require these egress IP addresses before you onboard the location (for example, if your organization needs to add the egress IP addresses to allow lists to give mobile users access to external SaaS applications), you can run an API script to have Prisma Access pre-allocate these IP addresses for a location ahead of time, before you onboard it. You can then add the location’s egress IP addresses to your organization’s allow lists before onboarding the location.  Find out more details and follow these instructions to pre-allocate IP addresses for Mobile User Loc...


To be notified of public IP address changes for remote networks and loopback IP address changes for service connections, remote network connections, and mobile users, you can specify a URL at which you can be alerted of a change.  For more information and how to add an IP notification URL.


There are still keywords and parameters that are available in the legacy API scripts used with Prisma Access. these commands are superseded as of Prisma Access 1.5; however, they are still supported for when you need to obtain the loopback address, or for deployments that use them in scripts or other automated tools.  More information on Legacy Scripts Used to Retrieve IP and Loopback Addresses 


Additional Information

Retrieve IP Addresses For Prisma Access 

Prisma Access 2.0 launch event on-demand version now available (for those who missed the event)

Prisma Access Technologies Page 


Thanks for taking time to read this blog.
Don't forget to hit the Like (thumbs up) button and to subscribe to the LIVEcommunity Blog area.


As always, we welcome all questions, comments and feedback in the comments section below.


Kiwi out!


Register or Sign-in
Top Liked Authors