How do I move my certificates to a different account or email address?

Showing results for 
Show  only  | Search instead for 
Did you mean: 
Please sign in to see details of an important advisory in our Customer Advisories area.

How do I move my certificates to a different account or email address?

L4 Transporter

To have your existing certifications transferred to a new account, please follow these steps:


  1. Create a Learning Center account with the new email address.


  1. Login to the new Learning Center account to activate it.


  1. Send an email to requesting to have your transcript transfered to the new account. Please clearly indicate the prior account user ID (email address) and new account user ID (email address).


Once your transcript has been moved to the new account, the previous account will be deactivated.  Please allow 48 hours for the changes to apply and sync to complete.

  • 0 replies
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!