What is the Exam Retake Policy?

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What is the Exam Retake Policy?

L4 Transporter


In the event that you fail your 1st attempt to pass any Palo Alto Networks certification exam, Palo Alto Networks requires:

  • 15-day waiting period between the 1st failed attempt and the 2nd attempt;
  • 30-day waiting period between the 2nd failed attempt and the 3rd attempt; and
  • 90-day waiting period between the 3rd failed attempt and any subsequent attempt thereafter.

If you passed an exam and achieved a certification, then you cannot take the same exam for 18 months (545 days) from the date of your passed exam.


For all certification information reference: https://www.paloaltonetworks.com/content/dam/pan/en_US/assets/pdf/datasheets/education/handbook.pdf


Have a Question?  Visit the Help Center.


L0 Member

Will there be any additional cost if one retakes the exam after not clearing in first attempt ?

L0 Member

Dear sir, I failed to pass an assessment 

Fundamentals of Network Security

on june 13 2023.

According to exam retake policy I should be given a chance to re attempt the exam. But i didnt get that opportunity till now. Please resolve my issue before 29 june as i have to upload the course completion certificate before june 30.

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