10-05-2021 08:15 AM
I am trying to get my Clould Identity Engine working on my firewall. I got the CIE up and running and I am syncing my Directories with Okta. But when I try to connect my CIE to the firewall via Device->User Identification->Cloud Identity Engine. I get the following error. "cloud-identity-engine-instance is invalid" Everything looks correct that I have setup. It works if I do the Auth profile it connects to the CIE.
But the real problem is when I go to Policies and try to create a Auth policy or Security Policy, when I click on Source user it comes up blank. I cannot select a user or group to add to my policies.
10-13-2021 11:48 AM
With TACs help we figured this issue out. I had a comma in my instance name, once I took the comma out that resolved my issue.
10-13-2021 11:48 AM
With TACs help we figured this issue out. I had a comma in my instance name, once I took the comma out that resolved my issue.
08-11-2022 01:38 AM
Bingo! Thank you for the knowledge.
04-02-2024 01:41 PM
Thanks. Still occurring in 2024. Commenting to keep this at the top of the search for any other companies with a comma in their name.
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