Cloud Identity Engine

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Cloud Identity Engine

L0 Member

I am trying to get my Clould Identity Engine working on my firewall.  I got the CIE up and running and I am syncing my Directories with Okta.  But when I try to connect my CIE to the firewall via Device->User Identification->Cloud Identity Engine.  I get the following error. "cloud-identity-engine-instance is invalid"  Everything looks correct that I have setup.   It works if I do the Auth profile it connects to the CIE.  


But the real problem is when I go to Policies and try to create a Auth policy or Security Policy, when I click on Source user it comes up blank.   I cannot select a user or group to add to my policies.


L0 Member

With TACs help we figured this issue out.   I had a comma in my instance name, once I took the comma out that resolved my issue.

Bingo! Thank you for the knowledge. 

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