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Deleting AWS account from Cloud NGFW Portal
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05-24-2022 12:11 AM - edited 05-24-2022 12:14 AM
After tried to delete AWS account inside CloudNGFW portal, Now status is "deleting" for 4 hours already
Is it take so long time?
I can not add a new account, It seem support onboard only 1 account
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05-31-2022 10:53 AM
This was caused by creating a firewall in the account and then using the same account to onboard to FMS with that original firewall still existing. There is an enhancement that allows users to work on both FMS and nonFMS use cases so that users can keep resources created when just onboarded as nonFMS users, then later onboard FMS and create resources by FMS policy, we will allow both to exist and operate at the same time.
Edison K Benny
Product specialist
Palo Alto Networks
https://live.paloaltonetworks.com/t5/cloud-ngfw-help-center/ct-p/Cloud_NGFW
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05-24-2022 09:01 AM
Did you try deleting the CFT template in your AWS account that you ran for IAM permissions?
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05-24-2022 08:36 PM
Yes!, After waiting for many hours, Then deleted CFT 😂
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05-24-2022 11:02 PM
So is the status still showing deleting?
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05-24-2022 11:37 PM
Yes
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