Unable to access a page referenced in a PA blog entry.

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Unable to access a page referenced in a PA blog entry.

L0 Member

I can't get to live.paloaltonetworks.com/t5/customer-resources/configure-palo-alto-networks-firewall-to-block-x-vpn/ta-p/270633

 

How to obtain access?  (Or maybe someone can send me the article?

3 REPLIES 3

Community Team Member

@RobScott 
The article that you are trying to gain access to is reserved for customers.  Are you a customer? 

 

LIVEcommunity team member
Stay Secure,
Joe
Don't forget to Like items if a post is helpful to you!

PA mailed me the whitepaper that includes the link. That implies I should
have access.

(My company buys a lot of PA services each year. I, personally, buy only
one.)

Community Team Member

@RobScott 

I looked at your current account, and it is associated with your Gmail account.  And is just a registered user, not a customer.

This would indicate that your account will not have customer access.  

You have to have someone in your company provide access to your email address, or create a user account with your companies email address in order to gain access.

LIVEcommunity team member
Stay Secure,
Joe
Don't forget to Like items if a post is helpful to you!
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