Bit of a weird one but has anyone experienced issues with office add ins that uses the clipboard functionality?
seem to be having intermittent errors with it and it just straight up not working.
Tried removing the cortex agent from one or two systems and it seemed to have restored clipboard functionality to the add in, one still did continue with errors after it was removed though.
I cant see any logs in cortex that would suggest it was blocking this so I am not 100% sure cortex is causing the issue but i just thought i would ask here and see if anyone had anything similar.
Agent version is 7.7.8
Hi @ Rindsland support were able to send me on an exception that resolved the issue until its fixed.
The service in question that was causing the issue for us was the "XQL Enhancement to Support EDR user-related operations".
Dont know if this helps but might be worth mentioning to whoever is handling your case so they can send you on the support exception for it.
It affects here also Office 2016, but I remember that I had a day ago also the problem to copy/paste a Link from Edge Brower to Teams
and also from Browser to Palo Alto Case Window for example. When I tried to paste, the Browser Window was frozen. So it's maybe a bigger problem and affects all Clipboard things.
If any others also facing same problem, I would suggest them to create a support case as TAC team can help to address the same.
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