Cortex agent got uninstall automatically

[AsifSid]

Hi All,

Last night Cortex agent got uninstalled automatically on my system and then I had to install it back manually. There are no logs in agent audit logs for this in cortex console.

We need to find out why this was uninstalled automatically. Will windows event logs help?

Any suggestions

Regards

Asif Siddiqui

[fmoixsante]

Hi @AsifSid

The XDR agent will not uninstall itself for no reason. I would suggest you check your tenant. Also, the XDR agent, leaves log files in "c:\programdata\cyvera\logs\" 

[bbarmanroy]

Hi @AsifSid , as @fmoixsante suggested, please refer to your Agent Audit Logs in the tenant portal to verify if the agent was uninstalled from the endpoint.