is it normal to have an endpoint with multiple instances of "Cortex xDR local Analsys worker" running in the task manager.

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is it normal to have an endpoint with multiple instances of "Cortex xDR local Analsys worker" running in the task manager.

L1 Bithead

we have a customer which noticed the following?  is it normal to have an endpoint with multiple instances of "Cortex xDR local Analsys worker" running in the task manager.

 

is this normal behavior?

 

Thank you

Stephane Boudreau

3 REPLIES 3

L4 Transporter

@Stephane.B wrote:

we have a customer which noticed the following?  is it normal to have an endpoint with multiple instances of "Cortex xDR local Analsys worker" running in the task manager.

 

is this normal behavior?

 

Thank you

Stephane Boudreau


Hi @Stephane.B ,

 

Thank you for the inquiry.

 

It is normal for there to be one instance of the Cortex XDR Local Analysis Worker process per CPU core or logical processor on the endpoint depending upon the operating system and version.

Visit our Cortex XDR Customer Corner on Live Community to access resources for your product journey, engage in discussions with community members and subject matter experts, and register for upcoming events!

*Cortex XDR Customer Corner: https://live.paloaltonetworks.com/t5/cortex-xdr-customer-corner/ct-p/Cortex_XDR_Customer_Corner

Join our Cortex XDR Office Hours to receive live guidance and training from our Customer Success Architects.

*Cortex XDR Office Hours [NAM]: https://paloaltonetworks.zoom.us/webinar/register/3316669859020/WN_yMpAB-aBTt6xk2h-gsra4w
*Cortex XDR Office Hours [EMEA/APAC]: https://paloaltonetworks.zoom.us/webinar/register/4116709604301/WN_CZuFE5CHQbG9LUEqugsIOw

L1 Bithead

Hi Gjenkins,  thanks for the info. Do you have a reference which states this?

 

Hi @Stephane.B ,

 

That's a great question.

 

In all my years working with the product, I can honestly say that this has never been published in the documentation nor have steps been provided to prove such using executables such as cytool. If further verification is needed, I would recommend opening a case with Support.

Visit our Cortex XDR Customer Corner on Live Community to access resources for your product journey, engage in discussions with community members and subject matter experts, and register for upcoming events!

*Cortex XDR Customer Corner: https://live.paloaltonetworks.com/t5/cortex-xdr-customer-corner/ct-p/Cortex_XDR_Customer_Corner

Join our Cortex XDR Office Hours to receive live guidance and training from our Customer Success Architects.

*Cortex XDR Office Hours [NAM]: https://paloaltonetworks.zoom.us/webinar/register/3316669859020/WN_yMpAB-aBTt6xk2h-gsra4w
*Cortex XDR Office Hours [EMEA/APAC]: https://paloaltonetworks.zoom.us/webinar/register/4116709604301/WN_CZuFE5CHQbG9LUEqugsIOw
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