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02-01-2023 05:40 AM
Hello,
I receive many alerts of the same type each day creating an incident for each.
I would like to put together all them in an incident and avoid creating incidents individually. So it will be solved just once.
02-01-2023 07:06 AM
Sounds like you need a preprocessing rule or more likely a script. Checkout the training video on Preprocessing:
Alternatively you could use the Dedup - Generic v4 playbook as one of the first steps in the playbook, and have it search for an existing Incident and link & close the new one to that.
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