Put alerts of the same type in just a single one daily.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements

Put alerts of the same type in just a single one daily.

L4 Transporter

Hello, 

I receive many alerts of the same type each day creating an incident for each. 

I would like to put together all them in an incident and avoid creating incidents individually. So it will be solved just once.  

2 REPLIES 2

L4 Transporter

Sounds like you need a preprocessing rule or more likely a script.   Checkout the training video on Preprocessing:

 

https://live.paloaltonetworks.com/t5/cortex-xsoar-how-to-videos/cortex-xsoar-how-to-customer-success...

 

Alternatively you could use the Dedup - Generic v4 playbook as one of the first steps in the playbook, and have it search for an existing Incident and link & close the new one to that.

L4 Transporter

Thanks for the reply,

Yes, a preproccessing rule which saves in a list the daily data with a daily job creating an incident with all the data.

  • 1130 Views
  • 2 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!