Registered for community edition, haven't received download link yet.

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Registered for community edition, haven't received download link yet.

L0 Member


I just registered for the XSOAR community edition and I haven't received the link to download yet. How long does it take to receive and how can I log a request to ask for it to be resent.



L3 Networker

Hi @JKerwin2 You should receive it almost immediately. Please try again and let us know if it doesn't work. 

L1 Bithead

I have also registered for the community edition of Cortex XSOAR for my self training purpose. But i haven't got it so far. I have contracted sales as well to help me get the community edition, but still no luck. They should clearly inform if they can give or not so that people dont need to waste their time waiting for them. 


No we are not receiving  the trial version. Am just getting looped everywhere but no one is giving us the download link.

L0 Member

Please send the email address and company name you used to request the Community Edition to

L1 Bithead

I have shared my name and email address i have used to request the download link for XSOAR to the email you have shared. Let's see i can get it or not. Thank you for your assistance.

Hi, have you got the download link yet? I'm having the same issue you have.

Nope! I haven't received  it. I finally gave up and started to learn from the below link.

L0 Member

Had the same problem, that link-mail never arrives.

I managed to download from this link a colleague gave me:

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