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03-19-2024 02:50 AM - edited 03-19-2024 03:01 AM
I've been trying to send a block message from the SlackBlockBuilder automation. However, when I try to test it out via the debugger panel, it would result in an error.
04-02-2024 07:18 AM
If you want to send a Slack block, you need to create an incident rather than test on a debugger, just due to how the entitlements are handled in the playbook debugger. This is a known limitation.
04-02-2024 07:18 AM
If you want to send a Slack block, you need to create an incident rather than test on a debugger, just due to how the entitlements are handled in the playbook debugger. This is a known limitation.
05-18-2024 04:58 AM
Yeah, I discovered shortly after creating this thread that you must test this on an existing incident rather than using the debugger panel. They didn't really make this clear in the documentation. Ended up wasting hours trying to find the cause. 😕
@KHassan, you can test it on any kind of incident. Just create a playbook with the SlackBlockBuilder task in it, then open an incident and change the playbook in the Work Plan tab.
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