War Room showing limited outputs

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements

War Room showing limited outputs

L4 Transporter

Hello,

We are executing a long playbook. This playbook started to work incorrectly. To check what was happening, we looked inside the War Room, but it only showed a limited number of outputs. In order to check more outputs, we had to scroll up inside the War Room, however, it took too long to load just a couple of new outputs. How can we obtain all the War Room outputs directly?

3 REPLIES 3

L4 Transporter

Hi @Josep ,

 

You can run the below automation in the incident's war room to get entries in JSON format.

!GetEntries raw-response=true

 

I hope this answers your question.

Hello @gyldz , thanks for your response.

Inside the json there are all the entries. However, if the war room is huge it's impossible to visualize the data.

L5 Sessionator

Hi @Josep, you can also see the warroom entries by going to the workplan and clicking on a specific task(1). I would suggest that as the best way to troubleshoot a playbook. Once the task is open, you can click the command in blue(2) to go its location in the warroom. For task that do not have the command you can URL in the 3-dot menu(3).

Screenshot 2023-09-29 at 2.34.42 pm.png

 

On a side note, playbooks should be set to quite mode to ensure that you get the best performance during a run. It reduces the overall incident and warroom size.

Screenshot 2023-09-29 at 2.37.54 pm.png

 

In your current scenario, I would suggest to enable quite mode for the entire playbook, then override the setting like below in tasks that you wish to debug. Also, some task like onError, EmailAskUser, etc. require quite mode to be turned off. 

Screenshot 2023-09-29 at 2.39.13 pm.png

  • 1161 Views
  • 3 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!