Beacon modules not Launching, stuck at loading (2023-11-01)

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Beacon modules not Launching, stuck at loading (2023-11-01)

L0 Member

Hi, 

 

I'm new at using Beacon, and today I have tried to start at least two different E-Learning courses. 

But It seems that it won't launch, I only get the loading icon and it goes on for quite some while before I gave up and tried another training with the same results. I was using Firefox first, and then I switched over to Edge with same results. 

 

The trainings I have tried to start was "Palo Alto Networks Product Portfolio and Architecture" and "Network Security Fundamentals"-"The connected Globe"

 

Help with this would be much appreciated. 

 

Thanks! 

 

 

---------------------

 

Edited: 

I found another thread, where the pro tip was to try with chrome incognito mode. And I can confirm it worked for me. 

--------------

 

 

1 REPLY 1

Community Team Member

Hi @ACMellberg ,

 

When I'm unable to load a course, Google Chrome incognito mode helps out. Glad to see it worked for you as well. If you continue to come across any issues with the course, please reach out again. 

LIVEcommunity team member
Stay Secure,
Jay
Don't forget to Like items if a post is helpful to you!

Please help out other users and “Accept as Solution” if a post helps solve your problem !

Read more about how and why to accept solutions.
  • 1163 Views
  • 1 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!