Education Services Help Center

Education Services Help Center

Visit the Help Center to get fast answers to your pressing questions. Frequently asked questions in this section cover topics such as courseware syllabi, accessing and navigating the Learning Center, using online digital learning, instructor-led training, and obtaining and managing certifications.

Additional Contact Information

Please refer to the following contacts for general support related inquiries.

Request Contact Us

Education

I need general information and an overview of Education programs offered by Palo Alto Networks, such as course descriptions and datasheets.

Community page

Learning Center

I have a question about using the Palo Alto Networks Learning Center.

EDU-Learning

Instructor-Led

I have a question about instructor-led training or an Authorized Training Center (ATC).

ATC-Program

Onsite Training

I have a question about an onsite class at my location.

EDU-Scheduling

Certification

I have a question about Palo Alto Networks Certification exams.

Certification

Academy

I have a question about Palo Alto Networks Cyber Security Academy.

Academy

Education Services Help Center Discussions

Author Topic Views Replies
Agrafeuse32
05-03-2019

Error: application 'ms-ds-smb-base' not found when commit

Hello,  Working in a helpdesk, alone for the moment ... One of our customer actually encountering an issue, trying to solve it as usual, how...

posted in Education Services Help Center Discussions

3556 1
ashutosh86dwivedi
04-29-2019

flow_predict_convert_rtp_drop

We have recently installed a Polycom RPAD device in DMZ. However, H323 calls coming from certain mobile networks (3G, 4G) dont seem to work. From the ...

posted in Education Services Help Center Discussions

4046 1
daveshreve
04-13-2019

global protect: keeping clientless vpn users seperate from remote access (vpn client) users

Here's what I need:Employees using the global protect client, and vendors logging into clientless vpn and getting the apps I assign them.I do not want...

posted in Education Services Help Center Discussions

2688 1

Education Services Help Center Articles

FAQ - Beacon

09-01-2020 — Q: What is Beacon? A: Beacon centralizes all of our various technical resources into one location making it easy for customers and partners to find relevant content for the features and capabilities...

1010 1 by in Education Services Help Center Articles

Frequently Asked Questions

05-01-2019 — Frequently Asked Questions The frequently asked questions are here to help you find the answers you are seeking about Education at Palo Alto Networks. If there is a question that is not addressed here,...

3404 3 by in Education Services Help Center Articles

Education Services Help Center Resources