Sase fundamentals > Secure access service edge

[Chowda]

No matter how many times I try to complete the course, it isn't marked as completed. I am unable to move further and complete the course. 

I kindly request you to look into the matter. 

[JayGolf]

Hi @Chowda ,

I reached out to the EDU team and will reply as soon as I get a response back. 

[JayGolf]

Hi @Chowda ,

Can you see if you can complete the course now? The course has been updated for you. 

[sheema_5]

hi sir, i had complete my module in secure access service edge but it is not marking as done and not taking me to next module how to slove it..

[koppuravuri_Rishitha]

Sir I had same issues can you look at this my email id is rishitha.koppuravuri22@gmail.com

[bhanuprabhavi]

sir, I too have the same issue. please can you help me with this. I have made a post regarding this in which I have added the screenshots. I kindly request you to take a look on that also.

[JayGolf]

Hi Everyone,

@koppuravuri_Rishitha , @PradiptomoyBhattacharya 
If you are still experiencing issues, can you please send me a Private Message through LIVEcommunity. Include the Full Name to the Course you are having issues with as well as the link and the email address of your learning account. I can then share with the EDU team. Thanks!

[Saikeerthana_02]

hi sir, i had complete my module in secure access service edge but it is not marking as done and not taking me to next module how to slove it..

[Saikeerthana_02]

hi sir, i had complete my module in secure access service edge but it is not marking as done and not taking me to next module how to slove it..

[tututdwitoto2703]

Dear All,
I had a same problem and resolved after report to Beacon Support <beacon@paloaltonetworks.com>.

Beacon Support will update the recordsand we can able to take the assessment.

Hope it can help other that having same problem.
Thank you

Regards

TD

[kiwi]

Hi @Saikeerthana_02 ,

As @tututdwitoto2703 mentioned, please reach out to beacon@paloaltonetworks.com 

Kind regards,

-Kim.

[devaraju7832]

I am also facing the same issue sent email to beacon@paloaltonetworks.com, hope they will resolve the issue