Enhanced Security Measures in Place: To ensure a safer experience, we’ve implemented additional, temporary security measures for all users.
01-24-2024 06:48 AM
No matter how many times I try to complete the course, it isn't marked as completed. I am unable to move further and complete the course.
I kindly request you to look into the matter.
01-30-2024 06:32 PM
Hi @Chowda ,
I reached out to the EDU team and will reply as soon as I get a response back.
01-30-2024 07:31 PM
Hi @Chowda ,
Can you see if you can complete the course now? The course has been updated for you.
02-01-2024 01:37 AM
hi sir, i had complete my module in secure access service edge but it is not marking as done and not taking me to next module how to slove it..
02-16-2024 04:40 AM
Sir I had same issues can you look at this my email id is rishitha.koppuravuri22@gmail.com
02-20-2024 10:37 PM
sir, I too have the same issue. please can you help me with this. I have made a post regarding this in which I have added the screenshots. I kindly request you to take a look on that also.
02-21-2024 10:47 AM
Hi Everyone,
@koppuravuri_Rishitha , @PradiptomoyBhattacharya
If you are still experiencing issues, can you please send me a Private Message through LIVEcommunity. Include the Full Name to the Course you are having issues with as well as the link and the email address of your learning account. I can then share with the EDU team. Thanks!
03-05-2024 03:14 AM
hi sir, i had complete my module in secure access service edge but it is not marking as done and not taking me to next module how to slove it..
03-05-2024 07:24 AM
Dear All,
I had a same problem and resolved after report to Beacon Support <beacon@paloaltonetworks.com>.
Beacon Support will update the recordsand we can able to take the assessment.
Hope it can help other that having same problem.
Thank you
Regards
TD
03-05-2024 07:55 AM
Hi @Saikeerthana_02 ,
As @tututdwitoto2703 mentioned, please reach out to beacon@paloaltonetworks.com
Kind regards,
-Kim.
04-23-2024 05:15 AM
I am also facing the same issue sent email to beacon@paloaltonetworks.com, hope they will resolve the issue
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