有什方式可以讓Cortex XDR Agent在不重新安裝的情況下重新往XDR中控台報到?

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有什方式可以讓Cortex XDR Agent在不重新安裝的情況下重新往XDR中控台報到?

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[適用版本]

Cortex XDR Agent 7.1.x, 7.2.x,7.3.x.

[說明]

基本上在Agent離線180天後相關資訊將從我們的資料庫中刪除,所以必須重新安裝Cortex XDR Agent

另一個可能的解決方法是在Cortex XDR Agent上執行 重新報到指令,它將再次建立與XDR中控台的通訊。

>cytool reconnect force

 

*請注意,執行此指令時需要密碼(supervisor password)

 

其他參考資訊:

https://live.paloaltonetworks.com/t5/cortex-xdr-discussions/cortex-xdr-not-able-to-connect-to-server...

https://live.paloaltonetworks.com/t5/cortex-xdr-discussions/cortex-xdr-supervisor-password/td-p/3302...

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