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No Wildfire connexion
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05-25-2020 03:08 AM
Hi,
We have problem with ESM.
We have no connexion with Wildfire. Internet connexion is OK, we can ping the wildfire url.
ESM is up to date.
Please help
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06-02-2020 10:04 PM
Hi @lhatsadourian -
Are you still having this issue? If so, are you seeing any error messages in the logs? Also, can you log into the WildFire portal? https://wildfire.paloaltonetworks.com ?
David Falcon
Senior Solutions Architect, Cortex
Palo Alto Networks®
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06-03-2020 06:49 AM
Hi @dfalcon
Yes I still have this issue. Our Service Provider has contacted paloalto support as partner.
I'm waiting for news. i don't have the account to contact wildfire. My partner has.
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