Are you still having this issue? If so, are you seeing any error messages in the logs? Also, can you log into the WildFire portal? https://wildfire.paloaltonetworks.com ?
David Falcon Solutions Architect, Cortex Palo Alto Networks®
Click Like if a post is helpful to you or if you just want to show your support.
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!
