I did an upgrade for some agents and there is a problem of high CPU. We want to check if it's from the agent. If we want to lower a version, to the previous version How can this be done? I have not seen such an option in the web interface
***the new version is 126.96.36.199751
Unfortunately there is no built in flow that will allow you to downgrade an agent. You will need to uninstall and re-install the lower version. If you believe the latest version is causing performance issues, I would recommend to open a case with support to have them review. If confirmed the engineering team will want to know about it, and fix it.
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